Dream Car Toys Return Policy

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Overview

At Dream Car Toys, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward return policy to ensure your peace of mind.

Returns Eligibility:

• Items must be returned in their original condition, unused, and in the original packaging.
• Returns must be initiated within [number] days of the purchase date.
• Certain items may not be eligible for return due to hygiene or safety reasons.

Return Process:

1. Contact Us: Please contact our customer support team at dreamtoys@123 to request a return authorization.
2. Packaging: Securely package the item(s) you wish to return, ensuring they are protected during transit.
3. Shipping: Ship the item(s) back to us using a trackable shipping method. Return shipping costs are the responsibility of the customer.
4. Inspection and Processing: Once we receive your returned item(s), our team will inspect them to ensure they meet our return eligibility criteria. We will then process your refund or exchange according to our policy.
5. Refunds: Refunds will be issued to the original method of payment within [number] business days after the returned item(s) are received and inspected.
6. Exchanges: If you wish to exchange an item, please contact our customer support team to arrange for an exchange. Exchanges are subject to availability

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.

Contact Us: If you have any questions or concerns about our return policy or need assistance with a return, please don’t hesitate to contact our customer support team at [dreamtoys@123]. We’re here to help you every step of the way.

Please note that our return policy is subject to change without notice. For the most up-to-date information, please refer to our website or contact our customer support team.